Quality Measures Manager

    • Job Tracking ID: 512468-693058
    • Job Location: Chicago, IL
    • Job Level: Mid Career (2+ years)
    • Job Type: Full-Time/Regular
    • Date Updated: November 08, 2019
    • Starting Date: ASAP
    • Reports to: Senior Manager, Quality Metrics and Initiatives
    • Status: Exempt
    • Level of Education: BA/BS (4 year)
    • Career Level: Mid-level
    • Years of Experience: Minimum 4 years
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Job Description:

Reports to: Senior Manager, Quality Metrics and Initiatives

Status: Exempt

Type: Full-time


Job Summary

Manage STS activities related to performance measure development, maintenance and updates to existing measures, and measure endorsement for use in quality improvement and payment programs. Manage STS activities related to the Center for Medicare and Medicaid Services (CMS) Qualified Clinical Data Registry initiative.


Primary Duties and Responsibilities

  • Manage the organization’s performance measure development, maintenance, and endorsement activities in collaboration with the Senior Manager.
  • Participate as needed in development of hospital, surgical group, and surgeon-level performance measures for STS National Databases.
  • Support activities of the Quality Measurement Task Force and respond to inquiries from surgeon leaders.
  • Manage the process of vetting performance measures through relevant quality organizations, such as the National Quality Forum (NQF) and CMS quality payment programs.
  • Collaborate with outside analytics center(s) to obtain testing data for measure submission.
  • Coordinate review of measure submission forms with physician leaders and statisticians.
  • Develop work plans and submit quality measure forms to NQF and CMS.
  • Organize, prepare content, and facilitate measure review calls with physician leaders prior to NQF committee meetings.
  • Coordinate scheduling for NQF committee meetings with surgeons and analytics center staff to ensure adequate STS representation.
  • Collaborate with STS and NQF staff to ensure measures are harmonized and correctly displayed on both organizations’ websites.
  • Manage and complete activities necessary for STS to maintain status as a CMS Qualified Clinical Data Registry.
  • Ensure compliance with CMS regulations related to consent and reporting of quality metrics for payment programs.
  • Participate in weekly mandatory CMS calls and webinars for measure developers.
  • Work with data warehouse and analytic centers to ensure measures are properly collected and reported to participants and to CMS.
  • Performs other duties as assigned.

Experience and Skills:


Bachelor’s degree is required; Master’s degree in a public health or related field preferred.


Minimum of four years related work experience, including two years working with hospital and/or physician quality measures. Strong familiarity and experience working with national quality organizations, medical associations, and payers on quality issues is essential. Experience with quality performance measure development/ maintenance is preferred.

Essential Skills and Abilities

  • Excellent written and oral communication skills
  • Ability to lead and direct staff
  • Excellent organizational, planning, and follow-through capabilities; attention to detail
  • Ability to multi-task and manage several projects simultaneously
  • Ability to develop and maintain positive working relationships with co-workers, volunteer leaders, other organizations, and industry contacts; tact, diplomacy, and good judgment
  • Positive attitude in the workplace
  • Flexibility and adaptability to changing daily activities and schedules
  • Ability to travel, as necessary


Energy, creativity, initiative, eagerness to learn, and professionalism required. Candidate must exemplify the STS Core Values of Quality, Innovation, Professionalism, Inclusiveness and Teamwork.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities